Residential New Construction

Builders can choose to participate in one of two incentive options: 1. The whole house HERO option OR 2. The equipment measures only option. The builder is not eligible to receive both the HERO and equipment measures only rebate combined under this program. A 90% AFUE furnace must be installed to be eligible for the HERO option.

Beginning January 1, 2012, the North Carolina Building Code Council launched the High Efficiency Residential Option (HERO), which is detailed in Appendix 4 of the 2018 N.C. Energy Conservation Code. This voluntary “stretch” code is comprised of measures that achieve 15% to 20% better energy efficiency.

You will need to complete the rebate application truthfully and legibly in its entirety. You can submit your rebate application online. The builder portal allows you to create a login/password to submit multiple rebate applications and to keep track of all applications submitted.

The level of supporting documentation required when submitting your rebate application(s) will depend on the HERO or the equipment measures only option chosen. If choosing the HERO option, you might be required to obtain documentation from your Energy Rater stating that the home complies with the NC HERO requirements. If choosing the equipment measures only option, a detailed document showing proof of installation must accompany the application. Examples of proof of installation include, but are not limited to, installation receipts, invoices, contracts and sales receipts. Proof of installation documents can be submitted online through the Piedmont Rebate Portal.

No, multi-family buildings are not eligible for this program. Eligibility for this program is only based on single-family dwellings.

N.C. builders whose name is on the Piedmont service account and who meet the program eligibility requirements are eligible. See the rebate program application for more details regarding how to set up an alternate payee. Note, depending on the rebate dollar amount, a W-9 may also be required to submit with your rebate application.

Applications must be submitted within 150 days after the Certificate of Occupancy (C.O.) date.

Checks are generally mailed within six weeks. Additional time may be needed during periods of high application volume or for applications that are submitted with incomplete information.

If your rebate application is submitted online, you will receive an email providing you with a status update along the way. Regardless of whether you submit your rebate application online or by mail, you can call 800.951.9923 for any rebate program questions or to track your rebate status.

For more information or questions, please email us at: save-energy@piedmontng.com.